Linking theory and practice to advance sustainable healthcare: the development of maturity model version 1.0

Abstract

Abstract Background Climate change and increased awareness of planetary health have made reducing ecological footprints a priority for healthcare organizations. However, improving healthcare’s environmental impact remains difficult. Numerous researchers argue these difficulties are caused by healthcare’s environmental impact being multidimensional, influenced throughout the healthcare chain, and often has downstream consequences that are hard to identify or to measure. Even though existing research describes many successful approaches to reduce healthcare’s environmental impact, a robust multidimensional framework to assess this impact is lacking. This research aims at developing a maturity model for sustainable healthcare that could be used for self-assessment by healthcare professionals to identify improvement actions and for sharing best practices in environmental sustainability. Methods A design-oriented approach for maturity model development was combined with an expert panel and six case studies to develop, refine and expand the maturity model for environmentally sustainable healthcare. Results A maturity model was developed containing four domains: ‘Governance’, ‘Organization Structures’, ‘Processes’, and ‘Outcomes and Control’. Applying the model in real-world environments demonstrated the model’s understandability, ease of use, usefulness, practicality and ability to identify improvement actions for environmental sustainability in healthcare organizations. Conclusions This study found that healthcare practitioners could apply the maturity model developed and tested in this study in several hours without training to help them gain valuable insights into the environment footprint of the healthcare setting they worked in. Systematically implementing the model developed in this study could help address the urgent need to mitigate the substantial environmental impact of healthcare. These implementations can help evaluate and improve the maturity model.

Keywords

• Maturity model
• Sustainability
• Climate change
• Healthcare
• Self-assessment
• Quality improvement