Exploration and Practice of Nanjing Metro Digital Transformation

Abstract

[Objective] Digital transformation is an inevitable trend for urban rail transit enterprises during the shift from high-speed growth to high-quality development. It is necessary to study the top-level design, path selection, and implementation strategies for enterprise digital transformation. [Method] Taking the digital transformation practice of Nanjing Metro as example, the steps, working contents, main methods and tools used in the top-level design of digital planning are introduced. The overall framework and application schemes of Nanjing Metro digital transformation are expounded from five levels: digital base layer, digital application layer, digital service layer, security protection system, and IT governance and management system. The implementation strategy of Nanjing Metro digital transformation is made clear. [Result & Conclusion] Nanjing Metro digital transformation is ′customer-oriented′, focusing on digital application scenarios such as happy travel service for passengers, digital intelligent decision-making service for decision makers and managers, and digital collaboration service for employees. The overall architecture and application scheme of digital transformation is designed from the top level. By formulating a scientific and feasible implementation path, Nanjing Metro is advanced towards a ′digitalized, networking, intelligent, and smart′ high-quality development.

Keywords

• nanjing metro
• digital transformation
• top-level design
• overall framework
• application scheme
• implementation strategy