Rotativity in supermarkets from the employees' perspective

Abstract

The supermarket sector shows the importance for the economy and the development of several Brazilian regions. In this context, the objective of this study is to analyze the main causes of turnover in a supermarket chain located in the western area of Santa Catarina from the employees’ perspective. The instruments for data collection were primarily a documentary research with shutdown interviews, followed by a focus group and a semi-structured interview. The documentary research guided the focus group script elaboration, carried out with company employees, as well as the semi-structured interview guide conducted with the Human Resources network manager. Data analysis applied consists of triangulation from pre-established categories based on the researched literature and extracted from the field. Statistical software was used to aid analysis. The conclusion points out the main reasons that contribute to the Supermarket's network rotation; those are aspects related to well-being at work, fairness and equity, leadership, and relationship with co-workers. Based on this, suggestions for improvement are frame during this article.

Keywords

• Rotativity
• People management
• Postmodern society