Acceptance of GIS within ERP System: Research Study in Higher Education

Abstract

GIS is often used in companies where employees already use enterprise information systems/enterprise resource planning (ERP) systems and where both systems are used simultaneously. This article is a research study of GIS acceptance by users using GIS, not as a stand-alone tool, but as an integrated tool into the ERP system. The research was conducted using the Technology Acceptance Model (TAM), one of the most often used research models for researching behavioral intention and actual use of information systems. For this research study, TAM has been modified and extended with external factors. The main research objective is to identify determinants of GIS acceptance and the attitude of individuals toward using GIS integrated with ERP systems. The structural equation model with partial least squares (PLS) method was used to analyze collected survey data. The study researched 12 external factors in the TAM model, out of which 10 were found significant. The most important factors that impact behavioral intention to use ERP-GIS systems are perceived usefulness of ERP-GIS systems and attitude toward using GIS, followed by education and training about ERP-GIS systems and perceived enjoyment using ERP-GIS systems.

Keywords

• geographic information systems (GIS)
• enterprise resource planning (ERP)
• GIS and ERP integration
• GIS acceptance
• technology acceptance model (TAM)