To enable effective decision-making at the entire city level, both surface water and groundwater should be viewed as part of the extended urban water ecosystem with its spatiotemporal availability, quantity, quality and competing uses being taken into account. The Water4Cities project aims to build an ICT solution for the monitoring, visualization and analysis of urban water at a holistic urban setting to provide added-value decision support services to multiple water stakeholders. This paper presents the main stakeholders identified, the overall approach and the target use cases, where Water4Cities platform will be tested and validated.