The Attitude of Tehran Governorate Employees in the Dimension of Work Engagement and Employee Empowerment Based on Hay Group Model

Abstract

The ongoing study seeks to assess the attitudes of Tehran Governorate employees regarding employee engagement and empowerment, utilizing the Hay-Group model. This research is characterized by its practical goal orientation and falls within the survey-analytical research framework. The study population comprises 350 employees of Tehran Governorate, with a stratified random sampling method employed to select a sample of 185 individuals, of which 173 ultimately participated. Data collection was conducted through a researcher-developed questionnaire based on the Hay-Group model, encompassing 49 items to measure employee engagement and empowerment dimensions. The questionnaire's validity was established through content validity, while its reliability was confirmed via Cronbach's alpha coefficient (0.85). Data analysis involved mean, standard deviation calculations, and binomial tests using SPSS software. Findings indicate that employee engagement and empowerment levels, along with all associated components within Tehran Governorate, are below desirable standards, reflecting a notably low organizational effectiveness. According to the Hay-Group model's effectiveness matrix, employees in deputy departments such as management and resource development, economic affairs coordination, civil, political, and social affairs coordination, as well as security and law enforcement, are categorized as anxious employees with limited capability and cohesion.

Keywords

• employee engagement
• employee empowerment
• employee effectiveness
• hay group model
• tehran governorate