臺北市立圖書館老年人參與公共圖書館志願服務之研究 Elderly Participation in Public Library Voluntary Services： A Case Study of Taipei Public Library

Abstract

本研究為探究公共圖書館老年志工參與志願服務之概況，以臺北市立圖書館老年志工為研究對象，試圖了解老年志工最初參與志願服務的動機、參與志願服務的目的、選擇進入公共圖書館服務的因素、參與志願服務情形（含訓練課程、服務情形）、持續參與服務的原因等五項研究問題。 研究取向及方法以質性研究之半結構式訪談法為主，共訪談三十名年齡在56至85歲的志工；最後依研究結果提出相關建議，以作為圖書館相關單位參考。This study aims to explore the participation of the elderly in voluntary services in public libraries. The subjects for this study have been chosen from the elderly volunteers of the Taipei Public Library. The research questions attempt to investigate the followings: the motivations and purposes of elderly participation in volunteer services, the factors that influence their choices of entering the public library service, and the experience of volunteer services. This study uses a semi-structured interview and a small questionnaire to collect data. In order to obtain a comprehensive understanding of the research subjects and to interpret the research results appropriately, the findings have been supplemented with the background information of research subjects collected from personal profile forms to achieve the relevance to the volunteer services experience of elderly participation. The total of 30 elderly volunteer aged from 56 to 85 have been interviewed. Based on the research findings, the authors propose a framework for understanding elderly volunteers participating in public library services, and offer suggestions to voluntary service units of public libraries and elderly volunteers.