SUSTAINABLE QUALITY MANAGEMENT: UNFOLDINGS, TRENDS AND PERSPECTIVES FROM THE TRIPLE BOTTOM LINE

Abstract

In this study, the sustainable development and quality management scenario is studied by means of a bibliometry on the Scopus database. During the bibliometry, the models used to practice sustainable quality were catalogued. These models had their functions defined, and their area of action related to the Triple Bottom Line pointed. The 30 most cited articles in the bibliometry had their research opportunities pointed out, in case there is future research, and also their challenges were catalogued to assist in future research in the sustainable development and quality management scenario.

Keywords

• quality management
• sustainable development
• triple bottom line
• optimization
• quality of life