Alexandria Engineering Journal (Sep 2024)

Examining the usability and accessibility challenges in mobile health applications for older adults

  • Abdulrahman Khamaj,
  • Abdulelah M. Ali

Journal volume & issue
Vol. 102
pp. 179 – 191

Abstract

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The potential of mobile health applications to improve healthcare outcomes and accessibility, particularly among older individuals, is significant. However, challenges such as small fonts, complex navigation, and unintuitive design hinder their effective use by older adults. Addressing these issues is crucial for ensuring equitable access to healthcare. This study aims to identify the unique difficulties older people face with mobile health apps and explore innovative ways to enhance usability and accessibility. Through design analysis and user testing, the research seeks to address these obstacles and propose solutions. The study examines usability issues and suggests a practical framework that integrates assistive technology and dynamic procurement processes to ensure the availability of user-friendly apps. Emphasizing the importance of user testing with older adults, the research offers actionable insights for improving the overall experience of seniors using mobile health apps. The framework provides practical solutions for resolving these problems, ultimately improving seniors' overall experience utilizing the system.

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