Approach to social conflict

Abstract

Around the concept of "conflict" turns our lives, of all, each of us, at one time, I was involved directly or indirectly in certain conflict situations, states that either remained at the level of perception, or have exceeded it on this and have become manifest, reaching even to different forms of violence. For this reason, it is said that the existence of conflict is as old as the world, which is an "ingredient" of everyday individuals; some of them seem to be born for the simple reason to cause conflicts, and others to address them. Most of us are afraid of conflicts, so that when we feel we are close to this phenomenon, try, wherever possible, to avoid, to postpone any decision related to it, and for this reason, conflicting situations are put directly related stress, the psychological discomfort and other tensions that they can cause. We have chosen to address this issue because conflicts have a strong impact on our society, the time which focuses much research of psychologists, sociologists, legal practitioners, etc., and from my point of view, as a specialist in communication, conflict is as important as communication is a feature of the living world, and for this reason it is important that we know how to design appropriate behavior, as a means to respond to conflict and be able to distinguish between functional and dysfunctional conflicts , the first to generate, and the latter avoid them.

Keywords

• communication
• conflic