The effect of modern office technology on management performance: Durban Westville

Abstract

It is difficult to think of a situation where businesses can do well without the use of modern office technology, in particular, items like computers and telephones. It is extremely difficult to determine if businesses depend on technology or if technology creates business opportunities. Modern office technology is correlated with positive change in management performance. Using a quantitative approach, 67 questionnaires were sent to middle and upper-level business managers in Durban, KwaZulu-Natal. Modern office technology makes significant difference in a workplace. Office technologies enhance performance and this can only be seen if the office is equipped with relevant and needed technologies. There is a strong correlation between the right use of office technologies and positive change in management performance. It is recommended that office managers still procure modern office technology to increase performance. The challenge is to harness this newly emerging technology for the benefit of the business. This study concludes that technological advancement has a positive effect on our quality of life and the way we do business, and this trend is expected to keep escalating