Defining case management success: a qualitative study of case manager perspectives from a large-scale health and social needs support program

• Amanda L Brewster,
• Margae Knox,
• Emily E Esteban,
• Elizabeth A Hernandez,
• Mark D Fleming,
• Nadia Safaeinilli

Affiliations

Amanda L Brewster

1 Yale School of Public Health and Yale Global Health Leadership Institute, New Haven, Connecticut, USA

Margae Knox

School of Public Health, University of California, Berkeley, Berkeley, California, USA

Emily E Esteban

Contra Costa Health Services, Martinez, California, USA

Elizabeth A Hernandez

Contra Costa Health Services, Martinez, California, USA

Mark D Fleming

School of Public Health, University of California, Berkeley, Berkeley, California, USA

Nadia Safaeinilli

School of Public Health, University of California, Berkeley, Berkeley, California, USA