Factors influencing ERP implementation in Indian SMEs: An empirical analysis

Abstract

Enterprise Resource Planning (ERP) is essentially a commercial software package that enables the integration of transaction - oriented data and business processes throughout an organization. In order to remain competitive in this global business scenario, the small and medium scale enterprises (SMEs) are opting for ERP implementation. In Indian SME sector, the adoption of ERP is rapidly increasing. Literature shows many instances where organizations, even after implementing such novel information systems like ERP, are unable to derive the benefits of integration. It is, therefore, not surprising that implementation of enterprise information systems in general is quite difficult due to their size, scope and complexity. Therefore, there is a need to identify some issues that would lead to positive outcome for the implementation of ERP systems in the context of Indian SME sector. This paper thus attempts to identify and to prioritize the factors influencing proper implementation of ERP systems in a business organization particularly for Indian small and medium businesses (SMBs). The research presented here is specifically targeted the Indian SMEs, which have already completed the process of implementing ERP system.

Keywords

• ERP implementation
• SME
• India
• Factor analysis
• MSME