Management Science Letters (May 2016)

Performance appraisal of Indian state police forces using ARAS method

  • Debapriyo Paul,
  • Puneet Kumar Agarwal,
  • Shankar Chakraborty

DOI
https://doi.org/10.5267/j.msl.2016.3.001
Journal volume & issue
Vol. 6, no. 5
pp. 361 – 372

Abstract

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In the light of recent excess of reported crimes in various states and union territories (UTs) of India, it becomes imperative to evaluate the police performance of different states/UTs in order to identify the poor/under-performing ones requiring immediate attention. Although, a limited amount of research work has been carried out in this area, mainly employing data envelopment analysis approach, a definitive ranking of Indian states/UTs with respect to their police performance has never been derived using any of the multi-criteria decision making (MCDM) techniques. Thus, the aim of this paper is focused on evaluating and ranking of all the Indian states/UTs with respect to their performance in minimizing criminal activities while employing additive ratio assessment (ARAS) method as a simplistic MCDM tool. It is revealed that Chandigarh evolves out as the best performer amongst all the 35 Indian states/UTs, while West Bengal comes out as the worst performer. A detailed analysis of the results is also carried out to identify those Indian states/UTs where substantial improvement can be brought in.

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