Market orientation in the relationship between emphasize of high management and performance of governmental banks

Abstract

In the last few decades, change in the pattern of competition and instability of environmental conditions has led to the large firms which have little changes in their structure, not being able to compete with small firms which are open to change and innovation. Studies indicate that improvement of organizational performance is highly dependent on market orientation. On the other hand, the main core of these studies is based on the belief, perception and commitment of managers to market orientation. But, it seems that there not enough organized and experimental research to investigate such a relationship based on the experts' opinion in Iranian organization and in particular the governmental banks. Based on this evidence, the goal of this research is to investigate the mediating role of market orientation in the relationship between emphasize of high management and the performance of governmental banks. Data analysis was done by using SEM approaches and SmartPLS software. The findings of this research indicates that there is no direct and meaningful relation between emphasize of high management and performance of governmental banks, but there is a positive and meaningful relation through mediating role of market orientation.

Keywords

• High management
• Market orientation
• Organizational performance