HUMAN AND ORGANIZATIONAL KNOWLEDGE IN A PROJECT MANAGEMENT CONTEXT

Abstract

Purpose – This paper aims to study the improvement of project success in organizations by integrating knowledge management strategies with project management practices in a typical project lifecycle, assuming that the projects are the tools by which organizations achieve the strategic objectives. All projects are considered successful if they are delivered on time, within budget, with the required features and functions. This could be an indication that project management practitioners have not fully acquired and transferred knowledge learned from past projects to ensure a higher success rate for current and future projects. The knowledge created in the projects environment in almost any case is lost due to inefficiency of the processes of the enterprise organization. This leads to inefficiency in developing processes and activity already done by the projects organization in previous projects. The proposal highlights the importance of an intelligent approach to knowledge sharing demonstrated on a practically approved procedure of knowledge sharing on a project management level. Furthermore the concept and process for a successful institutionalisation of Knowledge Management to foster communication and sharing among people is described by a case based through a procedure of “knowledge management in project environment”. This paper doesn’t provide a solution to the enterprise problems, this is not a methodology, but like the ISO standard 21500 on project management and PMBOK (Project Management Body Of Knowledge) by the Project Management Institute (PMI) provides the tools by which the organization can manage with effectiveness and efficiency the projects.

Keywords

• project management, iso 21500, continuous improvement, lessons learned, historical information, knowledge transfer, project lifecycle, project success