MULTICRITERIAL OPTIMIZATION FOR QUEUEING SYSTEMS WITH REFUSALS OPERATING AT COMPETITIVE INPUT FLOWS

Abstract

The article describes an approach to optimizing of the functioning of queueing systems based on the principles of sustainability, profitability and equity in the allocation of support requests from different clients. The main goal is multicriterial optimization by methods of the theory of games. Analytical solutions for some of queueing systems with refusals have been obtained.

Keywords

• queueing systems
• multicriterial optimization
• theory of games