E-BUSINESS IN THE SERVICE INDUSTRY

Abstract

The paper analyses the informatization and globalization of socio-cultural space and information technologies in the service industry. The advantages and disadvantages of E-Commerce are outlined; the ideology of E-Business is defined. The main features of informational society and its main principles, which characterize the real processes in the “thirdwave”-society are described; the importance of human resources as educated specialists with modern intellect information technologies expertise is underlined as well.

Keywords

• information
• knowledge
• information society
• principle
• e-learning
• web-education
• tele-tutoring
• soft skills
• e-commerce
• e-business
• educational technologies
• service industry