TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

Franziska Lezius; Karin Steinecke; Anne Herholz; Stephen Schüürhuis; Andreas Edel; Michaela Niebank; Nicolai Andrees; Claudia D. Spies; Björn Weiss; U START TICU consensus group

doi:10.1186/s12913-025-12565-4

BMC Health Services Research (Mar 2025)

TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

Franziska Lezius,
Karin Steinecke,
Anne Herholz,
Stephen Schüürhuis,
Andreas Edel,
Michaela Niebank,
Nicolai Andrees,
Claudia D. Spies,
Björn Weiss,
U START TICU consensus group

Affiliations

Franziska Lezius: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
Karin Steinecke: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
Anne Herholz: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
Stephen Schüürhuis: Institute of Biometry and Clinical Epidemiology, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt-Universität zu Berlin
Andreas Edel: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
Michaela Niebank: Centre for Biological Threats and Special Pathogens (ZBS), Robert Koch Institute
Nicolai Andrees: Department of Anesthesiology and Intensive Care Medicine, Universitätsklinikum Ulm
Claudia D. Spies: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
Björn Weiss: Department of Anesthesiology and Intensive Care Medicine, Charité – Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin
U START TICU consensus group

DOI: https://doi.org/10.1186/s12913-025-12565-4
Journal volume & issue: Vol. 25, no. 1
pp. 1 – 8

Abstract

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Abstract Background Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. Methods We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. Results We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. Conclusion We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.

Published in BMC Health Services Research

ISSN: 1472-6963 (Online)
Publisher: BMC
Country of publisher: United Kingdom
LCC subjects: Medicine: Public aspects of medicine
Website: http://bmchealthservres.biomedcentral.com

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Abstract

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