Users’ Feedback about a Digital Well-being System

Abstract

In this research, we investigated the users’ feedback to understand the requirements of Turkish users of a digital well-being system which maximizes users’ happiness. We focus on the software features that persuade digital well-being system users to increase their happiness. Fifteen digital addicted university students participated to the surveys and in the interviews. A simple wireframe was designed to share a content-intensive simple image. Users focused on features. In addition, the participants gave feedback about the system while using the application about their happiness. Users’ needs were asked depending on the users’ feedback. Based on users' feedback, we list the software features they would like to have in their digital well-being system to manage their happiness.

Keywords

• digital well-being systems
• software users’ feedback
• software requirements
• persuasive technology