Telemedicine in Indonesia During the Covid-19 Pandemic: Patient's Privacy Rights Protection Overview

Abstract

During the COVID-19 pandemic, the adoption of telemedicine services in Indonesia has surged, yet this increased utilization has raised significant concerns regarding patient privacy and data confidentiality, with ongoing incidents of personal data breaches despite existing regulations. This research addresses two key questions: the implementation of telemedicine in Indonesia during the pandemic and the regulatory framework for protecting patients' privacy rights. Utilizing a descriptive normative research method with a qualitative approach, the findings reveal a notable lack of strict sanctions for breaches of patient confidentiality and no explicit accountability for unauthorized data use. Consequently, there is an urgent need for dedicated regulations to safeguard patients' privacy rights in telemedicine, alongside the expedited legislative process for the Personal Data Protection Bill.

Keywords

• covid-19 pandemic
• privacy rights
• telemedicine