Logistics strategy as a competitive tool for firm performance: The moderating effect of customer service effectiveness

• Conrad Ochego Mogaka,
• Wycliffe Arani

Affiliations

Conrad Ochego Mogaka

Department of Procurement and Logistics, School of Entrepreneurship, Procumbent and Management, Jomo Kenyatta University of Agriculture and Technology, P.O. Box 62 000 – 00200 Nairobi, Kenya

Wycliffe Arani

Faculty of Business and Economics, Multimedia University of Kenya, P.O BOX 15653- 00503 Nairobi, Kenya