ECCOM (Jan 2017)

Fluxos de Comunicação em redes sociais internas em um Instituto Federal de Ensino Superior em São José dos Campos – SP, Brasil

  • Monica Franchi Carniello,
  • Moacir José dos Santos ,
  • Viviane Fushimi Velloso,
  • Angela Maria Soares

Journal volume & issue
Vol. 8, no. 15
pp. 201 – 208


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The sharing of information in the organizational environment is an important element for the generation and the introduction of new knowledge. The aim of this study was to identify the components of collective collaboration through social media in the management of the Federal Institute of Higher Education. The methodology adopted was the descriptive and quantitative approach and questionnaires application with field research in a sample of 80 managers of the administrative area of the institute. Communication tools most used were identified, as well as barriers and potentialities of the network use.