The impacts of Organizational Culture on ERP Projects Implementation Success

Abstract

ر The concept of organizational culture is one of the most important organizationalbehavior theories which is also being considered as one of the key critical successfactors of ERP implementation projects. However, this concept is somehowoverlooked in academic research. Hence, the paper tries to articulate therelationship between the two concepts. The study has been implemented in a fieldstudy manner within Iranian companies which have implemented a reputableinternational ERP and had at least nine months of system life. The questionnairetool has also been applied for data gathering in eight real cases. ConfirmatoryFactor Analysis (CFA) using Lisrel and multiple regression method using SPSShave been exploited for data analysis which as a result, all of the five researchhypotheses are statistically supported. In addition, it is implied that thecooperation culture in organizations has the most significant relationship withERP implementation success followed by risk tolerance culture in the second rank.Regarding research results, it seems necessary that it is crucial for managers toimprove their ERP system success level through improving their organizationalculture and plan some actins for this done.

Keywords

• confirmatory factor analysis (cfa)
• enterprise resource planning (erp)
• erp success
• organizational culture