Perception levels of organizational performance of employees in a healthcare organization

Abstract

Background and Originality: The subject of the research is the definition and analysis of the organization's process in a health organization, as well as the perception of employees in terms of the performance of the organization. The research aims to determine the manner of organizing, ie the phase in the process of designing the organizational structure in the health organization, as well as to assess the level of perception of organizational performance of employees in that organization. Method: The subject research was conducted through a standardized questionnaire (Griffithsetall, 2006), which contains 8 questions related to the primary demographic data of employees and 30 questions related to the subject of the research. Results: Proving special hypotheses in the research leads to the conclusion that clearly defined roles and responsibilities, the existence of an appropriate pace of work, a deep understanding of the wishes and needs of patients by employees, and employee motivation to work affect the success of a health organization, that is, the manner of organizing affects its business success, while the work environment is not one of the factors that affect the success of a health organization. Society: Considering the impact on society, through the defined measures proposed above, this research paper proposes a way to preserve the functioning of a health organization, meet the wishes and needs of patients and preserve one of the basic human needs, and that is the right to adequate treatment. Limitations / further research: The proposal for future research is reflected in increasing the sample of examinees and repeating research in health organizations across the country.

Keywords

• health organization
• organizational structure
• organizational structure design
• perception of organizational performance
• manner of organizing