User-centred design as an important component of technological development

Abstract

New technologies can be implemented in clinical rehabilitation processes or to close the gap in health care provision by transferring them to the patients’ home. Successful use can only be achieved under the assumption that the technology is accepted by its users. The involvement of users in iterative development processes is to be shown to increase the quality of health care systems and to prevent refusal. In this review potentials of user acceptance and satisfaction surveys in the development of stroke rehabilitation systems are discussed. The surveys are conducted as a method for improving the ongoing design process of innovative technical systems developed in the BMBF funded project “BeMobil”.

Keywords

• acceptance
• ict
• satisfaction
• stroke rehabilitation
• user involvement