Survey of Nurses’ Satisfaction with the Healthcare Reform Plan at Pasteur Hospital of Bam, Iran, 2016

Abstract

Introduction: Nurses’ job satisfaction reflects their positive or negative attitude towards their profession that can be influenced by various factors and may directly affect the quality of nursing care. The purpose of this study was to determine the rate of satisfaction of nurses regarding the healthcare reform plan at the Pasteur Hospital in Bam, Iran, in 2016. Methods: This was a descriptive, cross-sectional study. The study participants consisted of 195 nurses at Pasteur Hospital. Sampling method was census and data were collected using a valid and reliable Satisfaction of nurses working in hospitals affiliated to the Ministry of Health questionnaire. Data analysis was performed using ANOVA and independent t-test in SPSS software. Results: According to the results, the highest rate of satisfaction of nursing staff was with the training provided on the healthcare reform plan (1.42% relatively satisfied) and the lowest rate of staff satisfaction was related to the increasing number of patients (1.64% completely dissatisfied). ANOVA results illustrated that satisfaction had a significant association with the number of patients, quality of diagnostic and treatment medical measures, handling of suggestions and requests, satisfaction with patients’ and their relatives’ behavior, the provided training, and work facilities (P = 0.001). Conclusion: Many of the nurses’ were not satisfied with the implementation of the healthcare reform plan. This can affect the nurses’ performance and quality of nursing activities. The results of the present study can assist hospital officials for a better planning for this group.

Keywords

• Nurses
• Personal Satisfaction
• Health Care Reform
• Health Plan Implementation