Expert systems utilization in knowledge management

Abstract

Knowledge and information are the key to successful pursuit of business activity. For the management knowledge, there can be employed among others the expert systems and eLearning. The article provides the expert systems utilization in knowledge management as the expert eLearning component. This solution then makes it possible to preserve the appropriate set of knowledge for a given business activity in knowledge bases and to pass this knowledge in the moment of need in the form of multimedia teaching applications to the appropriate employees.

Keywords

• knowledge
• knowledge management
• expert system
• elearning
• expert elearning