مجلة الدراسات الاقتصادية والادارية (Feb 2023)
The role of information technology in developing banking technologies to promote sustainable development of the Iraqi banking sector
Abstract
This study addressed the role of the use of information technology in the development of banking technologies to promote the sustainable development of the Iraqi banking sector during the period (2017-2021) in theoretical framework , Where it is considered information technology is an important element in the integration and progress of banking activities through what the world is witnessing today a new reality characterized by speed and change as a result of the developments that the economy has gone through, especially the revolution of information technology And communications that have led to increased interest in modern financial information in order to develop technologies and banking service and deliver them to the customer, Support digital financial inclusion in banks where most banks seek to use these modern technologies as a way to win banking competition Building a banking strategy aimed at diversifying banking services, helping financial institutions who want digital payments gain new business intelligence, protecting users' digital data and ensuring the safety of their money, It also provides people who were previously deprived of banking services with the ability to save, make payments and reach the customer's wish, as a high level of quality sustainable development cannot be achieved without the effective use of information technology, particularly financial technology, in the banking sector. The inductive approach, and the analytical descriptive method of data, were used in the study by adopting one key indicator to measure the level of digital financial coverage of these banking technologies in Iraq, It is an indicator of the level of access to financial services. The research reached a set of conclusions, most notably the development of Information Technology and its transformation into a sustainable competitive advantage on the one hand and increasing the growth of the work of modern banking technologies in banks through the use of digital financial inclusion on the other hand , The research focused on several recommendations, the most important of which is the need to develop infrastructure represented by banking technologies in order to promote sustainable development And to improve economic growth so as to be able to provide the best banking and financial services to the Iraqi banking sector.
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