Real-Time Information Access in Urban Environments: A User Interaction Study Using the Real-Time Information Test

Abstract

In this study, "Real-Time Information Access in Urban Environments: A User Interaction Study Using the Real-Time Information Test," participant data revealed a diverse group with an average age of 31, a balanced gender distribution, varying education levels (40% Bachelor's, 20% Master's, 40% PhD), and an average of 6 years of experience with urban navigation. The findings of the Real-Time Information Test (RTIT) showed an average job completion time of 140 seconds and a low average error count of 1.2, demonstrating competency in interacting with real-time information systems. Furthermore, the User Satisfaction Survey found an average of 8.4 overall satisfaction ratings, 8.4 user-friendliness ratings, and 7.8 information accuracy ratings, indicating excellent user experiences. These results highlight user variety, increases in job efficiency and accuracy, and high user satisfaction, all of which contribute to a comprehensive knowledge of real-time information access in urban contexts, with implications for system advancements and urban planning.

Keywords

• urban informatics
• real-time information
• user interaction
• urban navigation
• user satisfaction