Key performance indicators of disaster preparedness: a case study of a tsunami disaster

Abstract

Disaster impacts on human life not only in economic sector but also social, culture, and environment. In order to minimize the disaster risk, it is expected all elements who exposed to the forthcoming disaster make a good disaster preparedness then they will be resilience toward the disaster. Since individual as one of disaster stakeholder who will face a disaster directly, it is expected that they will participate actively in disaster reduction efforts. This study is aimed to design key performance indicators for measuring the disaster preparedness level of an individual. Using the Delphi method, it is obtained 14 indicators of three critical factors identified. The preparedness level of an individual against a disaster is plotted in 2-dimension matrix (awareness & attitude versus actions taken). The indicators are designed for assessing disaster preparedness of people who live in a tsunami disaster prone area. The indicators can be used by the government to assess the preparedness level of their citizens. Moreover, the indicators will be helpful for government in developing disaster preparedness program to improve people resilience against disaster.