PROPOSAL OF EMPLOYEE COMPETENCY IMPROVEMENT

Abstract

Employee’s competencies represent the most powerful tool that leads to an improvement in business. In a changing economic and educational environment which is characterized by global competitive market knowledge is importance of workers developing considered like the corner stone. The world is going through many global changes. The most important changes are informatization, innovation, integration globalization. There is a requirement to identify and describe those competencies that must be applied in many employments and have to allow successfully to overcome the changes. The aim of this paper is to explain and characterize the system leading to a continuous competency improvement. The proposed system of continuous improvement represents a mechanism consisting of several cooperating elements, methods and procedures application of which will be achieved competency improvement in the company. The system is suitable for every company which wants to improve the employee competencies. System of improving employee competencies can be created for specific selected positions at every level in the company and for the company as a whole. Creation of competency model, identification of competency list is not easy. There exist procedures to correctly identify competencies and develop an appropriate competency model. The system of endless competency improvement has to be implemented on the PDCA cycle principle according to Deming.

Keywords

• employee competencies, competency model, competency list