Job Burnout and its Related Factors Among the Workers of Comprehensive Healthcare Centers in Bushehr and Borazjan, Iran, in 2019

Abstract

Background: High job stress exposes individuals to job burnout. People who experience constant, high and uncontrolled stress in the workplace are more prone to job burnout. The aim of this study was to determine the frequency of different levels of job burnout and their related factors in the workers of comprehensive health centers in Bushehr and Borazjan, Iran. Materials and Methods: This cross-sectional study was conducted on 203 healthcare workers. Data were collected using the Maslach Burnout Inventory and HSE Management Standards questionnaires in 2019. Data were analyzed in SPSS software, version 24, using descriptive statistics (mean, frequency and percentage), the independent t-test, ANOVA, Chi-square test, Pearson’s correlation test and linear regression. Results: The mean age of the research units was 36.74±8.40. Ninety-nine percent of the healthcare workers had low and moderate levels of job burnout. There was a strong negative correlation between job burnout and the management standards (r=-0.69, p<0.001). The two components including organizational role and job relationship predicted job burnout and explained 63% of the changes in job burnout. Conclusion: Most of the healthcare workers had low and moderate job burnout. The two components including organizational role and job relationship were the greatest predictors of job burnout. The lack of familiarity with onechr('39')s role in the system and unfavorable interpersonal relationships in the workplace were the main stressors that affected job burnout and which need special attention from health policymakers.

Keywords

• job burnout
• job stress
• healthcare workers
• health centers