فرایند مدیریت و توسعه (Sep 2021)
Identifying and Ranking the Factors Affecting the Quality of Work- Life Based on the Personality of Employees in Iranian Government Organizations
Abstract
Purpose: This study is to identify the factors affecting the quality of work-life and to evaluate their importance from the perspective of different personality types in government organizations. Methodology: The research was mixed in terms of the applied purpose and data nature. In the qualitative section, the statistical population included academic and organizational experts in the field of public administration, and the relevant data were obtained through a review of theoretical foundations and through Delphi technique teamed by a group of these experts. In the quantitative part, the statistical population included managers, deputies and employees of government organizations, and the data were collected by applying a questionnaire. In order to identify the factors, exploratory factor analysis and confirmatory factor analysis were used so that the validity of the relations among factors and indexes could be assessed. Findings: Six social, cultural, psychological, economic, structural and managerial dimensions are identified and prioritized based on personality types. In the personality type of high openness, the cultural dimension and the component of work ethics fall into the first rank but in the personality types of high neuroticism, extroverted, responsible (conscientious), high temperament, the social dimension and the component of work-life relationship fall into the first rank.