Coaching tools in the development of nursing leadership in primary health care*

Abstract

Objective: To describe the use of coaching tools in the leadership development process of nurses working in Primary Health Care (PHC). Method: A descriptive study with a qualitative approach of the action-research type. Data from the application of the Wheel of Life and the E.S.P.E.R.T.A Goal tools for nine nurses were organized in the WebQDA software and analyzed by content categorization. Results: The participants experienced three main actions: self-knowledge, goal setting and consolidation of changes. The changes happened in delegation of responsibilities, emotional balance, conflict management, and communication. Final considerations: the tools favored the identification of advantages, limitations and directed the process of change in attitude and behavior by setting goals. The study presented an innovative characteristic, combining experimentation and objectification, leading nurses to incorporate changes in daily work and PHC leadership.

Keywords

• enfermagem
• atenção primária em saúde
• desenvolvimento da liderança
• coaching