WORK IN SERVICES OF THE PSYCHOSOCIAL CARE NETWORK: DIFFICULTIES FACED BY THE WORKERS

Abstract

This cross-sectional study was undertaken in 2009 through a self-administered questionnaire given to 209 workers in the Southern region of Brazil. It aimed to identify the workers who face situations which disturb them at work according to socio-demographic variables and their insertion in the job, and to describe and relate them to the structure and process of the community mental health services. The data showed that 68.9% of these workers face situations which disturb them at work, with greater prevalence among workers with undergraduate or post-graduate degrees (77.5%), with length of service equal or superior to 61 months (84.4%) and with a secure position in their employment (76.4%). The majority of the situations mentioned by the workers as causing discontent were concentrated in the community mental health services’ process, examples being the relationships which form in team work and tension in the relationships with managers and other services in the health network.

Keywords

• Mental health
• Mental health services
• Work