PIECES Framework and Importance Performance Analysis Method to Evaluate the Implementation of Information Systems

Abstract

Work plan and budget are solutions in gathering budget planning data and uniforming budgeting. the purpose of the work plan and budget is to assist all work units in preparing and managing the budget plan without mixing it with other units. The importance of performances analysis method and PIECES framework were chosen in this study because both of method were able to classify the insitution problems, opportunities and information system goals. PIECES Framework as a questionnaire criteria to responding the users and the Importance Performance Analysis method as a result of questionnaire data from 88 respondents in the form of Quadrants. The aim of the research to evaluate information systems is a user satisfaction and importance of information systems. The calculation results with IPA method shows that the user's satisfaction averages and the importance of information system quality is 93.71%. However, there are a few deficiencies that need to be improved in the development of information systems, work plans and annual budgets such as system quality, accurate informations, estimated cost of building the system, security systems efficiency and service improvement for users.

Keywords

• pieces framework
• importance performance analysis
• information system
• user satisfaction