Determinants affecting tax compliance: A case of business households in Ho Chi Minh City, Vietnam

Abstract

This paper aims to identify key factors influencing the tax compliance of business households in Ho Chi Minh City, Vietnam. The researchers surveyed 215 owners of business households in Ho Chi Minh City from June 2020 to July 2020. Analysis of the model includes the 4 phases following: (i) Applying the expert methodology; (ii) Cronbach’s test for reliability of the scale and exploratory factors analysis (EFA); (iii) Pearson correlation coefficient analysis; (iv) Regression analysis and hypothesis test of a model. The results of this study revealed that factors affecting tax compliance of business households in Ho Chi Minh City, Vietnam in descending order of importance: Tax Rate, Tax Knowledge, Tax Penalty, Personal Norm, and Perceived Fairness (of the system). Moreover, the tax rate had a negative relationship with tax compliance and the others had a positive one with tax compliance. Finally, the research also proposes some implications to enhance tax compliance of business households and directions for further research.

Keywords

• tax compliance
• business households
• personal norm
• tax rate
• tax knowledge