Factors Influencing Employees’ Information Security Awareness in the Telework Environment

Abstract

This study aims to identify and examine factors influencing employees’ information security awareness (ISA) in the telework environment. Specifically, the authors identify and examine the influence factors rooted in the knowledge-attitude-behavior (KAB) model (i.e., knowledge, attitude, and behavior) and knowledge inertia theory (i.e., experience and learning inertia). This study uses online survey data from 305 employees who have telework experience. We apply the structural equation modeling technique to assess the proposed research model. This research is among the pioneering studies that identify and examine the factors influencing employees’ ISA in the telework environment. Our study is also one of the first to investigate antecedents to employees’ ISA rooted in the KAB model and knowledge inertia theory in a telework environment. Results show that employees’ ISA in the telework environment is significantly influenced by their knowledge, behavior toward following security guidelines, and learning inertia, whereas attitude and experience inertia have no significant effect on employees’ ISA.

Keywords

• information security awareness
• knowledge inertia
• knowledge-attitude-behavior model
• telework