BenchCouncil Transactions on Benchmarks, Standards and Evaluations (Feb 2023)
ChatGPT for healthcare services: An emerging stage for an innovative perspective
Abstract
Generative Pretrained Transformer, often known as GPT, is an innovative kind of Artificial Intelligence (AI) which can produce writing that seems to have been written by a person. OpenAI created this AI language model called ChatGPT. It is built using the GPT architecture and is trained on a large corpus of text data to respond to natural language inquiries that resemble a person’s requirements. This technology has lots of applications in healthcare. The need for accurate and current data is one of the major obstacles to adopting ChatGPT in healthcare. GPT must have access to precise and up-to-date medical data to provide trustworthy suggestions and treatment options. It might be accomplished by ensuring that the data used by GPT is received from reliable sources and that the data is updated regularly. Since sensitive medical information would be involved, it will also be crucial to consider privacy and security issues while utilising GPT in the healthcare industry. This paper briefs about ChatGPT and its need for healthcare, its significant Work Flow Dimensions and typical features of ChatGPT for the Healthcare domain. Finally, it identified and discussed significant applications of ChatGPT for healthcare. ChatGPT can comprehend the conversational context and provide contextually appropriate replies. Its effectiveness as a conversational AI tool makes it useful for chatbots, virtual assistants, and other applications. However, we see many limitations in medical ethics, data interpretation, accountability and other issues related to the privacy. Regarding specialised tasks like text creation, language translation, text categorisation, text summarisation, and creating conversation systems, ChatGPT has been pre-trained on a large corpus of text data, and somewhat satisfactory results can be expected. Moreover, it can also be utilised for various Natural Language Processing (NLP) activities, including sentiment analysis, part-of-speech tagging, and named entity identification.
