The impact of cultural resources on multicultural team performance

Abstract

The work appears in response to the greater interaction among employees of different nationalities. This interaction results from the growing use of teams in multinationals. Thus, we examine the importance of diverse national values to the performance of a multicultural team. To that end, we conduct an exploratory study that utilizes a resources-processes-results framework and includes variables of cultural and social processes to explain the performance of such teams. Our research results provide new measures of the cultural resources of the team and conclusions regarding their influence on the team performance.

Keywords

• cultural heterogeneity
• team
• performance
• national culture.