Patient-Identified Quality Indicators for Colonoscopy Services

Maida J Sewitch; Catherine Dubé; Stephanie Brien; Mengzhu Jiang; Robert J Hilsden; Alan N Barkun; David Armstrong

doi:10.1155/2013/574956

Canadian Journal of Gastroenterology (Jan 2013)

Patient-Identified Quality Indicators for Colonoscopy Services

Maida J Sewitch,
Catherine Dubé,
Stephanie Brien,
Mengzhu Jiang,
Robert J Hilsden,
Alan N Barkun,
David Armstrong

Affiliations

Maida J Sewitch: Department of Medicine, McGill University, Canada
Catherine Dubé: Departments of Medicine and Community Health Sciences, University of Calgary, Calgary, Alberta, Canada
Stephanie Brien: Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada
Mengzhu Jiang: Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada
Robert J Hilsden: Departments of Medicine and Community Health Sciences, University of Calgary, Calgary, Alberta, Canada
Alan N Barkun: Department of Medicine, McGill University, Canada
David Armstrong: Division of Gastroenterology, Department of Medicine, McMaster University, Hamilton, Ontario, Canada

DOI: https://doi.org/10.1155/2013/574956
Journal volume & issue: Vol. 27, no. 1
pp. 25 – 32

Abstract

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BACKGROUND: Current quality improvement tools for endoscopy services, such as the Global Rating Scale (GRS), emphasize the need for patient-centred care. However, there are no studies that have investigated patient expectations and/or perceptions of quality indicators in endoscopy services.

Published in Canadian Journal of Gastroenterology

ISSN: 0835-7900 (Print); 1916-7237 (Online)
Publisher: Hindawi Limited
Country of publisher: United Kingdom
LCC subjects: Medicine: Internal medicine: Specialties of internal medicine: Diseases of the digestive system. Gastroenterology
Website: https://www.hindawi.com/journals/cjgh/

About the journal