Controverse privind măsurarea performanței entităților administrației publice din România

Abstract

The performance of the public administration entities is a controversial concept both in terms of definition and measurement. Human resources have a significant weight in achieving the entity’s objectives and implicitly, in the capacity to answer the citizens’ expectations. In this fundamental research we set up the definition and measurement of performance into the public administration entities from Romania, with an emphasis on the performance of human resources in measuring the entity’s performance. The survey evaluates the professional literature and the regulatory framework. The current research explains the concept of performance from a pluri-disciplinary point of view, at national and international level, and it redefines performance in the context of the current economic situation. Also, it analyzes bi-dimensionally the assessment model of performance of the public administration entities in Romania, respectively, the performance of human resources and the financial performance, identifies the deficiencies and proposes alternatives to contribute to the real assessment of the performance of the public administration entities.

Keywords

• public administration
• performance measurement
• civil servants
• financial performance
• nonfinancial performance.