Communication, a Key Factor in the Management of Educational Establishments

Abstract

Communication is the primary factor in the success of an education organization. Understanding and knowing the mission and goals of the organization by all its members lead to the success of the organization if they were promoted by the manager through effective communication and were timely and accurately transmitted in an appropriate manner. The purpose of internal communication is to increase the motivation of members of the organization by facilitating understanding of the tasks the organization has and, implicitly, its staff. Quality management is based on active communication, in which the manager has as main objective the continuous optimization of communication at all levels, and the removal of barriers to it, in order to achieve the proposed objectives, by synchronizing and harmonizing the actions of all the members of the organization. In the first chapter I will present the role and importance of managerial communication, in the second that a manager communicates and in the third of the communication bottlenecks. As a research method I used the theoretical method.

Keywords

• communication efficiency
• empathy
• communication bottlenecks
• informational flow
• efficient management