Evaluating and Ranking Cloud-Based E-Learning Critical Success Factors (CSFs) Using Combinatorial Approach

Abstract

Cloud computing has been regarded as one of the significant Information Technology (IT) tools. Many sectors are adopting cloud computing services for its business support. It has also become a new IT paradigm that has transformed the E-Learning system to become more user-friendly. As a result, the E-Learning usage is growing rapidly and being preferred over the conventional teaching-learning process in a big way. This revolutionary change is attributed to the advancement in digital technology. The transformation in digital technology has made the teaching-learning process flexible, easy and convenient for effective knowledge transfer. The cloud-based E-Learning process depends upon many factors of different dimensions that are of significant importance for cloud-based-E-Learning success. Hence they must be studied to successfully analyze their level of importance and fulfill Cloud-based E-Learning positive effectiveness. The current research provides a detailed literature review for cloud-based E-Learning Critical Success Factors (CSFs) of teaching-learning process. Further, the research employs the combinatorial approach to evaluate the diversified dimensions and CSFs of cloud-based E-Learning that helps in quantifying and comparing the influence of various dimensions and CSFs of cloud-based-E-Learning. Four dimensions and fourteen factors have been identified through in-depth literature review and later on evaluated for the prioritization using a combinatorial approach. The influence of such dimensions and factors will help various stakeholders to plan their strategy and resources for the betterment of knowledge transfer through cloud-based-E-Learning.

Keywords

• Analytic hierarchy process (AHP)
• cloud-based E-learning
• combinatorial approach
• critical success factors (CSFs)
• Fuzzy AHP
• cloud-based E-learning