Employee Satisfaction Survey in Function of Business Improvement

Abstract

Encouraging work performance is a strategic and key task, reflected in employees’ motivation and creating conditions to express their creativity, as well as an adequate way of evaluating and rewarding work results. In the context of improving efficiency, an important precondition is continuous research and measuring employee satisfaction. The results of this research are directed primarily at desgning processes and activities, as well as defining short-term and long-term measures to improve satisfaction and motivation. This paper will analyze data on employee satisfaction, obtained by interviewing employees at the Faculty of Agriculture in Zemun. The purpose of this study is to identify the causes of employees’ job satisfaction/dissatisfaction, in order to take measures to improve employee satisfaction and to help improve business performance.