Evaluating the attitude of Shahid Beheshti Hospital personnel in Hamadan, Iran, toward patient safety culture

Abstract

BACKGROUND: Nowadays, attention to patient safety is important in providing hospital services, and any failure to do so can have adverse consequences. Safety is one of the most salient rights of patients when receiving health services. The purpose of this study was to evaluate personnel perspectives on patient safety culture in Shahid Beheshti Hospital in Hamadan, Iran. METHODS: This descriptive cross-sectional study was carried out on 101 medical personnel of Shahid Beheshti Hospital in Hamadan in operating rooms, intensive care, endocrine surgery, pulmonary, and emergency surgery in December 2019. Patient Safety Culture Survey Standard Questionnaire was used to assess patient safety culture. The first part of the questionnaire contained demographic information and the second part contained 42 questions. The results were analyzed by SPSS software. RESULTS: 27.7% of the study participants were operating room personnel. 36.6% (n = 37) of personnel were men and 63.4% (n = 64) were women. In terms of attitude toward patient safety in different parts of the hospital, the operating room received the highest score (143), and the emergency room the lowest score (124). CONCLUSION: Increasing attention to the patient safety culture will lead to the development and advancement of the country's hospitals and will lead them to a patient-friendly hospital. Moreover, the lower average dimensions in this study should be considered in order to enhance these dimensions.

Keywords

• patient safety
• safety culture
• hospital
• hospital personnel