Symphonya (Dec 2007)

Network Social Responsibility

  • Antonella Zucchella

DOI
https://doi.org/10.4468/2007.2.07zucchella
Journal volume & issue
no. 2
pp. 64 – 71

Abstract

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The value proposition of the firm to its market is not merely the result of “value extraction” across the world, by exploiting local resources and capabilities, but for a growing number of firms is a blend of value and values proposition, based on socially responsive behaviour. A values chain shift the emphasis from the practice of corporate social responsibility to the one of network social responsibility. Coordination of the network value chain is not just a matter of improving business performance, but it turns into a strategic matter of guaranteeing to final customers the respect of their expectations, including social responsibility issues.

Keywords