Outsourcing Public Services to the Social Services System

Abstract

Goals and objectives. The article is devoted to the issue of modernizing the Russian sphere of providing public social services to the population with a social service system using outsourcing technology. The problems inherent in traditional industry of the distribution of social order for the production of social services are highlighted. Approaches to the introduction of outsourcing technology into the provision of public services in the social services sector of the population have been analyzed.Methods. The study used a set of general scientific methods, such as analysis, synthesis, generalization, comparison, system-functional and integrated approach. Within the framework of the stated theme, theoretical provisions and modern approaches have been organized by studying the works of various authors, regulatory documents and official statistics.The theoretical and practical significance of the study is to flesh out and organize modern strategic approaches of Russian state policy in the sphere of providing public services to the population with a social service system. This area of state social policy has not yet been sufficiently researched by the national science. The analysis provides an opportunity to reveal the extent of the solution to the problem of introducing outsourcing technology into the Russian practice of social services at the present stage, actualizes the importance of public policy on the development of public-private partnership in the provision of social services to the population. The results highlight the advantages and weaknesses of new approaches in the provision of public services based on outsourcing technology, which may further develop public policy in the provision of public services and social services.Results and conclusions. The article presents the results of a study of The Russian State Policy on the provision of public social services to the population. The peculiarities of the organization of the provision of public services by the system of social services on the basis of outsourcing technology are shown, and opportunities for developing partnership with SONKO in this direction are considered. The weak and strong sides of the state social policy to modernize the delivery of public social services have been revealed. Conclusions have been drawn on ways to improve the introduction of outsourcing technology into the practice of social services.

Keywords

• outsourcing
• public services
• social services
• state social order
• socially-oriented non-profit organizations