Interdependence of Nursing Staff Work Engagement, Quality of Workplace Relationships and Patient Safety

Abstract

Quality within a healthcare system does not comprise only actions defined through certificates or required by law, standards and protocols; it is also defined by the well-being of healthcare workers on the one hand and patients on the other. The purpose paper is to analyse the link between the engagement of nurses and factors related to enhancing patient quality and safety.

Keywords

• nursing
• patient
• engagement
• quality
• safety
• self-efficacy